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Privacy Policy

Privacy Policy

Effective Date: 15/10/2025
Last Updated: 15/10/2025

Welcome to Cynefin Ventures (“we”, “our”, “us”).
We value your trust and are committed to safeguarding your personal data. This Privacy Policy describes how we collect, use, store, and protect your information when you visit https://cynefinventures.com (the “Website”) or use our services.

This policy complies with:

  • The Digital Personal Data Protection Act, 2023 (India)
  • The General Data Protection Regulation (EU) 2016/679 (GDPR)

1. Information We Collect

We collect personal data that you provide directly and data that is collected automatically when you interact with our website or services.

1.1 Personal Data You Provide

  • Contact information — Name, email, phone number, address.
  • Business/project details — When you request services or share project information.
  • Account details — Username, password (hashed), profile data (if applicable).
  • Communications — Emails, chats, or messages you send to us.
  • Payment details — Limited payment-related information (processed securely via third-party gateways).

1.2 Automatically Collected Data

IP address, browser type, device identifiers, location (approximate), referring URLs, pages visited, and interaction timestamps.
Cookies and similar technologies are used to improve your browsing experience.

1.3 Data from Third Parties

  • Analytics providers (e.g., Google Analytics)
  • Social media platforms (if you interact with our social handles or ads)

2. Purpose of Data Processing

We process your personal data for the following legitimate business purposes:

Purpose Legal Basis (GDPR) Ground (DPDP Act)
To provide and manage our services Contractual necessity For purpose consented by you
To respond to your inquiries Legitimate interest Consent
To send updates, newsletters, or offers (optional) Consent Consent
To improve our website and analytics Legitimate interest Legitimate use
To comply with legal or regulatory requirements Legal obligation Legal requirement

We do not use your data for automated decision-making or profiling that significantly affects you.

3. Cookies and Tracking Technologies

We use cookies and similar technologies for:

  • Website functionality (essential cookies)
  • Analytics and performance (Google Analytics)
  • Personalization and marketing (if consented)

You can manage or delete cookies via your browser settings. If you disable cookies, some parts of the site may not function properly.

4. Data Retention

We retain personal data only as long as necessary to:

  • Fulfil the purposes described in this policy, or
  • Comply with legal, accounting, or regulatory obligations.

Once the retention period expires, data will be securely deleted or anonymized.

5. Data Sharing and Disclosure

We never sell your personal information. We may share your data only with:

  • Service Providers: Hosting partners, payment processors, analytics tools, email service providers, etc.
  • Business Transfers: In case of mergers, acquisitions, or restructuring.
  • Legal or Regulatory Authorities: When required to comply with the law or protect our rights and users’ safety.
  • International Transfers: If your data is transferred outside India or the EU, we ensure that adequate safeguards (like Standard Contractual Clauses) are in place.

6. Data Security

We employ industry-standard measures such as:

  • SSL/TLS encryption
  • Access controls and authentication
  • Secure cloud infrastructure
  • Regular audits and monitoring

Despite these efforts, no system is 100% secure. In the event of a breach, we will notify affected users and authorities as required by law.

7. Your Rights

Under GDPR (EU/UK Users):

  • Right to access your data
  • Right to rectification
  • Right to erasure (“Right to be forgotten”)
  • Right to restrict processing
  • Right to data portability
  • Right to object
  • Right to lodge a complaint with your Data Protection Authority

Under India’s DPDP Act, 2023:

  • Right to access your personal data
  • Right to correction or erasure
  • Right to nominate another individual to exercise your rights
  • Right to grievance redressal

To exercise these rights, email us at privacy@cynefinventures.com.
We will respond within 30 days or as required by applicable law.

8. Children’s Privacy

We do not knowingly collect data from individuals under 18 years of age. If you believe a child has provided data, please contact us, and we will take steps to delete it.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices. Please review their respective privacy policies before sharing personal data.

10. International Data Transfers

Your personal data may be transferred to and processed in countries other than your own (including India). We ensure that such transfers comply with GDPR and DPDP by implementing appropriate safeguards such as encryption and contractual clauses.

11. Updates to This Policy

We may revise this Privacy Policy periodically to reflect new practices, technologies, or legal requirements. The updated policy will be posted on this page with a new “Effective Date.” Continued use of our website implies acceptance of the revised policy.

12. Contact Us

If you have questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us:

Cynefin Ventures
Email: privacy@cynefinventures.com
Phone: +91 63645 51654
Website: https://cynefinventures.com
Address: Ground floor, 1426, 20th Main Rd, 1st Sector, HSR Layout, Bengaluru, Karnataka 560102

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